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FAQ


What is included in my monthly fee?

This will depend on what package you have chosen. Please refer to What Business Solution is Right For You.


Are there any hidden additional charges?

No. All extra costs are based on a pay as you go structure. You are in control of how little or much you will be billed monthly.


How will my calls be answered and distributed?

The Receptionist will answer your calls in a professional manner, based on the greeting of your choice and your company name. All calls will be then be transferred to you immediately.


How do I know if a Virtual Office is right for me?

A OnePlusOne Virtual Office is perfect for small home-based businesses looking for a professional address and team to manage calls and mail or a growing business looking for a risk free expansion into new markets.


Will I have access to Meeting Rooms and Boardroom facilities?

Access to the Meeting Rooms and Boardroom is available to all Virtual Office clients on a pay as you go basis.


How quickly can I begin my Virtual package?

You can begin your Virtual agreement as soon as you wish. Receipt of a security deposit and one month’s fee in advance is required to get started.


Do I have to commit to a lengthy agreement?

No. We understand that small businesses require flexibility and therefore offer month-to-month agreements.


How can I be sure I'm being billed correctly?

An itemised list of costs will be supplied to you with your monthly invoice or at your request.


If you require further information about a OnePlusOne Virtual package, please contact us.